English Contact Form
Get in Touch with the FilezHub Team
FilezHub is a free software download directory where users can find, download, and review software for Windows, Mac, Linux, Android, and iOS. If you have any questions, feedback, or concerns about our platform, software listings, or download links, our support team is here to help.
Whether you are a regular user looking for help with a download, a developer wanting to report an issue, or a business interested in listing your software, you can reach us through the contact form above or directly at info@filezhub.com. We aim to respond to all enquiries within 1 to 2 business days.
What Can You Contact Us About?
Our support team handles a wide range of enquiries related to the FilezHub platform. Common reasons users and businesses contact us include reporting broken download links, requesting updates to existing software listings, flagging incorrect version information, reporting malware or unsafe software, submitting new software for listing, asking about sponsored placement options, providing general feedback about the website, and requesting removal of a software listing.
For software listing enquiries specifically, please visit our Add Listing page where you can submit your software details directly through a dedicated form.
Our Response Policy
We take every message seriously and aim to respond to all enquiries within 1 to 2 business days. Our team is available Monday to Saturday between 10:00 AM and 7:00 PM. Messages received outside of working hours or over the weekend will be answered on the next available working day. For urgent matters, please include "URGENT" in your subject line so we can prioritise your message accordingly.
About FilezHub
FilezHub is a trusted free software directory that helps users find safe, verified, and up-to-date software for all major operating systems. Every software listing on FilezHub is manually reviewed before being published — we do not host malware, adware, or software that installs without user consent. Our goal is to make finding and downloading free software as safe and straightforward as possible for users around the world.
Frequently Asked Questions — Contact
How long does it take to get a response from FilezHub support?
We aim to respond to all messages within 1 to 2 business days. Our team is available Monday to Saturday, 10:00 AM to 7:00 PM. Messages sent on weekends or public holidays will be answered on the next working day.
How do I report a broken download link on FilezHub?
Use the contact form above to report broken download links. Please include the name of the software and the URL of the page in your message so our team can locate and fix the issue as quickly as possible.
How can I get my software listed on FilezHub?
To submit your software for listing, please visit our Add Listing page and fill in the enquiry form. Our editorial team will review your submission and get back to you within 3 to 5 business days.
Can I request removal of my software from FilezHub?
Yes. If you are the developer or copyright owner of a software listed on FilezHub and would like it removed, please contact us at info@filezhub.com with proof of ownership and your removal request. We will process the request within 5 business days.
How do I report unsafe or malicious software on FilezHub?
User safety is our top priority. If you believe a software listing on FilezHub contains malware, spyware, or unwanted programs, please contact us immediately using the form above with the software name and page URL. We will investigate and remove the listing if the report is confirmed.
